EricaJewels pays much attention to item quality and shipping service to bring you a better shopping experience. But in case you are not satisfied with the item 100%, we make this policy to better serve you for return or refund.

Return or Refund Condition

1. Items of quality problem

As only as the item you received has any quality problem, please don’t be hesitated to contact us.

2. Item with no quality problem but want to return

If you are simply not satisfied with the design or made the wrong size choice for the jewelry, please contact us, and we will process your request immediately. Please make sure the item is unworn, unaltered, and undamaged in its original packaging.

Please read our Returns & Refund Policy before you fill out the form below.