Privacy Policy

Our website uses multiple encryption technologies, which are the most advanced security software currently available for online transactions. We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. All data is always protected to ensure the highest security possible. 
Last Modified: [March 9th, 2022]


Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”
 We collect device information using the following technologies:
  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit HTTP://www.allaboutcookies.org.
  • “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, G Pay and Apple Pay), email address, and phone number.  We refer to this information as “Order Information.”
We may also obtain data on your purchase history and reviews for data analysis and marketing purposes.
When we talk about “Personal Information” in this privacy policy, we are talking both about device Information and order Information.
 

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. You can stop these at any time by: emailing us on service@ericajewels.com or by clicking ‘unsubscribe’ on any of the marketing messages you receive. This can typically be found at the bottom of the email. Please allow up to 3 days for this to take effect.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use the Device Information that we collect to keep you as up to date as possible with low down at EricaJewels with targeted adverts.
You will see these adverts across other websites and apps outside the EricaJewels realm. They will include products and services that we think you will be interested in, based on what you have viewed or bought on our website and social media.
 

How Do You Get The Consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt in, you change your mind, you can withdraw your consent for us to contact you - for the continued collection, use or disclosure of your information; or to fully delete you from our records at anytime, by contacting us at service@ericajewels.com.
 

Shopify

We host our store on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. All your data is stored through Shopify's data storage, databases and the general Shopify application. All data is stored behind a firewall on a secure server.
  

Social Media

We love to see what our EricaJewels customers are wearing and keep in contact with you guys! We recognize that social media offers a platform for our company to perform marketing, stay connected with customers and build our profile online.
If you interact with us on social media, you are consenting and allowing us to interact with you. An interaction can be defined as liking or following our SM accounts, commenting or tagging us in photos or post and sharing our content via liking or retweeting. From this interaction, we may collect data that will help enhance your experience with us in the future.
If you tag us in a photograph that we rate, you may be lucky enough for us to share it across our SM accounts. By interacting with us, you are consenting that we can use images or comments royalty free without limitation. If you are unhappy with us sharing your comments or images, please do let us know and we will stop.
 

Product Review and Contest

EricaJewels also collects information through product reviews and entry to contests such as give-aways. You may choose to submit a product review, and/or enter a contest where we may ask you for your email address and geographic location. If you submit a review, your geographic review will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the site. We are not responsible for any personally identifiable information that you choose to submit as part of your review and contest. We believe that you can post a helpful review and question without disclosing any personal information.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
 

Security

We are committed to ensuring that your information is secure. We take reasonable precautions and follow industry best practices to make sure it is not appropriately lost, misused, accessed, disclosed, altered or destroyed.
To prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic stores is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We hold all your information until you no longer hold an account with us or until you specify that you no longer want us to hear from us.
 

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual and help us to provide you with a better website, tailoring it to your needs. You can choose to accept or decline cookies, this may prevent you from taking full advantage of the website.
The four main types of cookies we use are:
  • Site functionality Cookie
  • Website Analytic Cookie
  • Personalization Cookie
  • Segmentation and Targeting Cookie.
 

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Third-Party Websites and Services

When a customer operates a link to a third-party website that has a relationship with EricaJewels, EricaJewels does not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

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