SHIPPING AND DELIVERY TIME

We aim to dispatch all orders within 48 hours from our Toronto HQ. If there is a delay for any reason, we will let you know by email. During peak times (public holidays, promotions, Black Friday & Christmas) orders may take slightly longer to reach you than the time frames listed below:

{United States}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order US$60 and above	Free	2-4 Business Days
Standard Shipping	Order below US$60	U$5	6-8 Business Days
Express Shipping	Order below US$60	U$6.3	2-4 Business Days

{Canada}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order CA$82 and above	Free	2-4 Business Days
Standard Shipping	Order below CA$82	CA$10.45	6-8 Business Days
Express Shipping	Order below CA$82	CA$12.99	2-4 Business Days

{United Kingdom}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order £50 and above	Free	8-12 Business Days
Standard Shipping	Order below £50	£6	15-20 Business Days
Express Shipping	Order below £50	£7	8-12 Business Days

{Australia}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order AU$100 and above	Free	8-12 Business Days
Standard Shipping	Order below AU$100	AU$12	15-20 Business Days
Express Shipping	Order below AU$100	AU$13.9	8-12 Business Days

{Germany}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order €60 and above	Free	8-15 Business Days
Standard Shipping	Order below £60	£6.5	15-25 Business Days
Express Shipping	Order below £60	£8	8-15 Business Days

{France}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order €60 and above	Free	8-15 Business Days
Standard Shipping	Order below £60	£6.5	15-25 Business Days
Express Shipping	Order below £60	£8	8-15 Business Days

{Switzerland}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order CHF 58 and above	Free	8-15 Business Days
Standard Shipping	Order below CHF 58	6.5 CHF	15-25 Business Days
Express Shipping	Order below CHF 58	8.5 CHF	8-15 Business Days

{Norway}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order kr 675 NOK and above	Free	12-20 Business Days
Standard Shipping	Order below kr 675 NOK	80.5 NOK	15-25 Business Days
Express Shipping	Order below kr 675 NOK	95 NOK	12-20 Business Days

{Belgium}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order €60 and above	Free	8-15 Business Days
Standard Shipping	Order below £60	£6.5	15-25 Business Days
Express Shipping	Order below £60	£8	8-15 Business Days

{Italy}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order €60 and above	Free	8-15 Business Days
Standard Shipping	Order below £60	£6.5	15-25 Business Days
Express Shipping	Order below £60	£8	8-15 Business Days

{Sweden}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order kr 700 SEK and above	Free	12-20 Business Days
Standard Shipping	Order below kr 700 SEK	75SEK	15-25 Business Days
Express Shipping	Order below kr 700 SEK	90SEK	12-20 Business Days

{Japan}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order ¥9500 JPY and above	Free	12-20 Business Days
Standard Shipping	Order below ¥9500 JPY	1125 JPY	15-25 Business Days
Express Shipping	Order below ¥9500 JPY	1330 JPY	12-20 Business Days

{Israel}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order ₪245 ILS and above	Free	12-20 Business Days
Standard Shipping	Order below ₪245 ILS	28.5 ILS	15-25 Business Days
Express Shipping	Order below ₪245 ILS	34 ILS	12-20 Business Days

{Denmark}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order kr445 DKK and above	Free	8-15 Business Days
Standard Shipping	Order below kr445 DKK	48 DKK	15-25 Business Days
Express Shipping	Order below kr445 DKK	60 DKK	8-15 Business Days

{ Singapore}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order $88 SGD and above	Free	12-20 Business Days
Standard Shipping	Order below $88 SGD	10.5 SGD	15-25 Business Days
Express Shipping	Order below $88 SGD	12.5 SGD	12-20 Business Days

{The EU Countries}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order €60 and above	Free	8-15 Business Days
Standard Shipping	Order below €60	€6.5	15-25 Business Days
Express Shipping	Order below €60	€8	8-15 Business Days

{Rest of the World}

TYPE OFSHIPPING	THRESHOLD	PRICE	SHIPPING TIMELINE
Express	Order CA$200 and above	Free	12-20 Business Days
Standard Shipping	Order below CA$200	CA$18	15-25 Business Days
Express Shipping	Order below CA$200	CA$20	12-20 Business Days

Note: If billing and shipping addresses are provided in a language other than English, your order will be subject to a delay or cancellation. For any further questions, please email: info@ericajewels.com

DUTIES & TAXES

1. USA

There will be NO additional costs (import duties and tax charges).

2. Australia, Singapore, Japan, New Zealand

There will be NO additional costs (import duties and tax charges) upon delivery for customers from the countries listed above. If you have been requested to pay additional costs mistakenly, please do not reject the parcel but email us: info@ericajewels.com with the request details, and we will assist you further.

3. Rest of The World

There may be duties, taxes or handling fees incurred on your shipment. These charges will be the customers' responsibility. Tax and custom charges are dependent on your country law & regulations. If required by local authorities, the postal company may reach out to you for more information such as tax ID for customs clearance.

EricaJewels cannot advise on these charges as customs vary from country to country. For more information, please contact your local customs office. Please be assured that even after duties or taxes, our prices are still the same or lower than retailers.

LOST OF PACKAGE

For parcels that are shipped with tracking & insurance, any lost or damaged parcels can be claimed through their corresponding shipping provider.

For parcels that are shipped with NO tracking & insurance (Canada Post Regular Mail), we are not responsible for any lost or damaged parcels with no tracking & insurance.